Terms & Conditions
These Terms & Conditions govern the provision of services by Tsur Marketing Ltd (“we”, “us”, “our”) to clients (“you”, “your”). By engaging our services, you agree to these Terms & Conditions.
Services
Tsur Marketing Ltd provides marketing consultancy and digital services including, but not limited to, social media management, content creation, email marketing, CRM automation, SEO, campaign strategy, and related advisory services. The scope of services will be agreed in writing prior to commencement.
We do not guarantee specific outcomes, results, or performance metrics. Marketing outcomes may be influenced by external factors beyond our control, including market conditions, platform algorithms, and third-party services.
Engagement & Onboarding
Services commence once a proposal is accepted, required documentation is completed, and payment is received. Clients agree to provide timely access to materials, platforms, and information required for delivery.
Fees & Payment
All fees are agreed in advance. Payments are due in accordance with the invoice terms. Late payments may result in suspension of services until accounts are settled.
Refunds & Cancellations
Refunds are governed by our Refund Policy. Marketing and consultancy services are non-refundable once work has commenced. Retainer cancellations require written notice as specified in the agreed contract. Termination does not affect any outstanding fees, and fees paid are non-refundable for services already delivered or in progress.
Client Responsibilities
Clients are responsible for ensuring that all information, materials, and instructions provided are accurate and lawful. We are not responsible for delays or performance issues caused by incomplete, inaccurate, or late client input.
Intellectual Property
Unless otherwise agreed, intellectual property created during service delivery remains the property of Tsur Marketing Ltd until full payment is received. Upon full payment, clients are granted a non-exclusive, non-transferable licence to use deliverables for their intended business purpose.
Confidentiality
Both parties agree to keep confidential any non-public business, technical, or commercial information shared during the engagement. This obligation survives termination of the agreement.
Limitation of Liability
Tsur Marketing Ltd will not be liable for any indirect, incidental, or consequential losses, including loss of profit, revenue, or business opportunity. Our total liability is limited to the fees paid for the relevant services, except where liability cannot be excluded by law.
Third-Party Services & Force Majeure
We may use third-party platforms, tools, or service providers as part of service delivery. We are not responsible for the performance, availability, accessibility, or policy changes of third-party services beyond our reasonable control.
We will not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including platform outages, algorithm changes, regulatory changes, or force majeure events.
Termination
Either party may terminate the agreement in accordance with the agreed notice period or immediately in the event of material breach. Termination does not affect accrued rights, outstanding payments, or confidentiality obligations.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will be made available via our website or on request.
Contact Information
If you have questions regarding these Terms & Conditions, please contact:
Tsur Marketing Ltd
United Kingdom
Email: tsurmarketingltd@gmail.com
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